Friday, June 29, 2007

Strategies for Two-Sided Markets

The crucial strategy question is, Which side should you subsidize, and for how long?

Users will pay more for access to a larger network, so margins improve as user bases grow. In traditional businesses, growth beyond some point usually leads to diminishing returns: Acquiring new customers becomes harder as fewer people, not more, find the firm's value proposition appealing.

{ Networked Markets / Side 1 / Side 2 / Platform Providers }

Cross-side network effects: If the platform provider can attract enough subsidy-side users, money-side users will pay handsomely to reach them.

Same-side network effects: snowballing pattern, when drawing users to one side helps attract even more users to the same side.

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